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FAQ

About SignTime

  • Can I add files when using a template?
  • Is there a limit to the size of the files I can upload?
  • Can I archive documents?
  • What happens when the Documents Sent per Month limit is reached?
  • Can I view documents of members excluded from a group?
  • Can signature requests from SMS be sent overseas?
See all 38 articles

Plans and Payments

  • How do I subscribe to a plan?
  • Can I issue a receipt with the recipient name being a company name instead of an email address?
  • What kind of plans do you offer?
  • What types of support do you offer?
  • Do you offer a free trial?
  • What is the difference between the free plan and the paid plans?
See all 12 articles

Japanese Law

  • What is the duration of validity of a TimeStamp on ScanTime?
  • Are electronic contracts legal?
  • Is there a difference in legal validity depending on the signature method?
  • What is the duration of validity of a document with PDF Advanced E-Signature (PAdES)?
  • Do I need to pay a stamp tax on electronic contracts?
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