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How should I proceed if IP restriction is in place?

IP restriction is a security feature that allows access to SignTime only from IP addresses specified by the group owner. Any access attempts from non-approved IP addresses will be blocked, and the following screen will be displayed.
​Please access SignTime from an IP address authorized by your group owner. If you are unsure of the correct IP address, please contact your group owner.
*If the group owner is also unsure of the registered IP address, please have them contact us at [email protected].

*This feature is available for customers on the "Prime Plan" or higher.

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