When do I need to contact you by to cancel my subscription? SignTime Support Team Published September 30, 2022 05:28 Updated October 23, 2025 08:30 Please contact our support team(support@signtime.com) at least 1 month before your contract renewal date. Related articles If I cancel my subscription mid-contract, do I get a refund? Does my contract renew automatically? I have finished sending 10 documents using the free plan. If I don't upgrade to a paid plan, what will happen to my documents? What kind of plans do you offer? How to remove group members