When do I need to contact you by to cancel my subscription? SignTime Support Team Published September 30, 2022 05:28 Updated November 19, 2022 08:17 Please contact our support team(support@signtime.com) at least 20 days before your contract renewal date. Related articles Does my contract renew automatically? If I cancel my subscription mid-contract, do I get a refund? How do I subscribe to a plan? Can I sign a document using my smartphone? I have finished sending 10 documents using the free plan. If I don't upgrade to a paid plan, what will happen to my documents?