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How to Set Up Two-Factor Authentication for User Account

When "Two-Factor Authentication" is enabled for your user account, you will be asked to enter an authentication code issued by Google Authenticator (authentication app) in addition to your email address & password when logging into your account.

1.Click on icon in the upper right corner → “My Account” → Two-Factor Authentication settings “Enable” button.

2.Enter user login password to continue.

3.Follow instructions to install Google Authenticator (authentication app) onto your phone.

*skip step if app is already installed


​4.Launch Google Authenticator (authentication app) on your phone and scan QR code displayed on SignTime.

5.Enter the 6-digit number displayed on Google Authenticator (authentication app) into the “Verification code” field on SignTime, and click “Submit”.

Two-Factor Authentication is now available to use for your account.

■ To disable Two-Factor Authentication

Enter the 6-digit verification code in the account page and click "Disable" to disable "Two-Factor Authentication" for your account.

*For information on how to request a signature with two-factor authentication, please check How to Require Signers to Sign Document Required Two-Factor Authentication.

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